We'd love to hear from you.

Contact any of our regional offices, or provide your information in the form below.


19425 E. Broadway
Spokane Valley, WA 99016


Phone: 509.241.3555

Tri-Cities Office

6223 W Deschutes Ave Suite #309
Kennewick, WA 99336


Phone: 509.735.9322

Warranty & Claims

Your RYN Home includes a limited warranty by an outside company, Residential Warranty Company (RWC). New home owners will receive a sample book of all the items covered by RWC. Feel free to contact us for questions about your warranty.

Have a warranty request?

We are here to help!

Thank you for using the warranty service request form below.  Our RYN warranty team members will make every effort to respond within one business day of receiving your request.  Minor warranty items can be expected in a newly constructed home as they settle into their environment over the course of the first four seasons.  Whether you have a service request or a general question, we appreciate hearing from our homeowners!

Please note that all warranty service appointments will be scheduled Monday through Friday, between 7:30am-3:30pm.

As COVID-19 continues to be a part of our everyday lives, our main concern is the health and well-being of our RYN team members, our valued homeowners, partners, and the communities we serve.  We continue to assist with warranty service requests as they are submitted.  Any delay in inspection or completion of warranty items resulting from current restrictions will not impact your warranty coverage. 

If you are experiencing a warranty emergency, please refer to the Emergency Contacts located in your homeowner’s folder that was provided during your Buyer’s Orientation Walk.

Warranty Service Request Form

ALL FIELDS ARE REQUIRED. Failure to provide this information may lead to our inability to process and respond to your claim. 

Please provide a brief description of each item in your claim, in addition to any photos, as necessary.

(Hold shift to select multiple photos)